The Global Outreach and Operations Department drives brand influence outside the United States by nurturing SHRM’s engagement with HR and business associations, enterprises, non-governmental organizations, international governmental organizations and others interested in influencing global public policy. The Department uses these insights to support development and delivery of products and services of interest to the international HR audience.
The Manager of Exchange Visitor Programs is the Responsible Officer (RO) of SHRM’s two exchange visitor (J-1) programs as designated by the U.S. Department of State. As the SHRM product owner, the Manager is responsible for setting the strategic direction of the programs, ensuring compliance with government regulations and leading the daily operations to deliver excellent experience to enterprise clients and individual participants.
The Manager works with global enterprise sales team to grow program and expand customer base; and works with finance, IT, outside vendors, customer experience and other departments to deliver the highest quality experience to current and potential customers. The Manager represents SHRM with the Alliance for International Exchange community, maintains DOS documents, contracts, legal and financial records, and manages budgets.
Proficient in MS Office and willingness to learn other software as required.
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Regularly required to sit; talk and hear, use hands to type, file, handle or feel. The employee is frequently required to reach with hands and arms. Occasionally required to stand; walk and stoop, kneel, crouch, or crawl. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading. May require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk, lift, carry and move light to medium weight. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and learn technical information. Light lifting is required. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force to constantly move objects.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is regularly performed in a professional office environment and routinely uses standard office equipment. This job requires occasional travel 20-30%.
The Society for Human Resource Management is an equal opportunity employer (Minority/Female/Disabled/Veteran).
ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: email@example.com or TDD (703) 548-6990.