The Technology Analysis team is within SHRM's Technology Organization. Primary objective of the department is to document, review, analyze, evaluate, and support SHRM business needs and provide comprehensive business solutions enabled via technology. The team is responsible for ensuring that technical solutions support SHRM’s strategic initiatives.
The Senior Salesforce Administrator supports evolving priorities within the Customer Service, Sales and Operations teams in a hands-on role that facilitates automation, process improvement and enablement initiatives for customers and users. The Senior Administrator works closely with departmental leads and partners to administer the system within business requirements and creates systems that organize, scale and measure data effectively within our organization.
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Regularly required to sit; talk and hear, use hands to type, file, handle or feel. The employee is frequently required to reach with hands and arms. Occasionally required to stand; walk and stoop, kneel, crouch, or crawl. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading. May require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk, lift, carry and move light to medium weight. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and learn technical information. Light lifting is required. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force to constantly move objects.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is regularly performed in a professional office environment and routinely uses standard office equipment. Work is regularly performed in a combination of office and conference settings and routinely uses standard office equipment. This job requires occasional travel 0-10%.
The Society for Human Resource Management is an equal opportunity employer (Minority/Female/Disabled/Veteran).