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The Role:
The Director, Digital Products identifies and delivers new products, features and enhancements with the objectives of growing SHRM revenues from digital products and of optimizing customer and client experiences. In close collaboration with internal stakeholders, the director analyzes industry and market trends, usage patterns and customer data to build and present digital business cases to senior management. The director oversees ad-supported and other multimedia efforts, including video, webcasts, podcasts, and ensures digital product feature releases and builds are customer-ready. In this position, the director prioritizes the organization’s digital roadmap, and also strikes high-value partnerships and promotes an agile and innovative mindset across the organization.
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The Role:
The Manager, Exam Scoring and Psychometrics is responsible for coordinating all data-related exam scoring activities for the SHRM's competency-based Human Resources certification based on the organization’s competency model. This includes responsibility for managing scoring data, analyzing scores, conducting quality assurance on scores, managing psychometric properties for test items, and for handing off score data to testing operations for dispersion to examinees. The position manages projects to analyze various test or item properties that contributes to raising the quality of the exams overall, and is responsible for all validation studies involving the SHRM Body of Competency and Knowledge and criterion validation of certification exams. This position works collaboratively with the item development team on test development as well as other stakeholders on projects stemming from examinee data outcomes.
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The SHRM Foundation is a values-based charity organization whose mission is to champion workforce and workplace transformation by providing research-based HR solutions for challenging inclusion issues facing current and potential employees, scholarships to educate and develop HR professionals to make change happen and opportunities for HR professionals to make a difference in their local communities.
To learn more and donate visit us at shrmfoundation.org.
The Role:
The SHRM Foundation seeks a senior marketing specialist to lead its marketing efforts, including supporting specific SHRM Foundation's Strategic Initiatives and Development (Fundraising) departments that support a multi-million dollar operating budget. This position is responsible for building brand awareness that drives the demand for strategic initiatives (programmatic), including products and events, while gaining increased commitment of new and current donors, as well as sponsors. This position is responsible for the strategic integration of the SHRM Foundation brand with SHRM and its affiliate brands.
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The Role:
The Executive Assistant’s primary responsibility is to provide executive administrative support to a member of the Executive Team. This includes comprehensive support in making sure the administrative function of the division are conducted effectively for the team and the Executive. Most notably, the position is responsible for scheduling appointments and managing all of the Executive’s calendar, travel arrangements, assisting in the tracking of the division’s expenses against budget allocations, and preparing materials for meetings, Committees, and Board meetings as applicable. The position interacts extensively with external stakeholders including senior leadership, and members to facilitate their requests for information and materials.
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Join an expanding team at SHRM that is focused on delivering exceptional service to our growing membership. Customer Care offers a rewarding environment dedicated to SHRM members, customers and staff. We offer a flexible work environment with a minimum 7.5 hour workday and an array of opportunities for professional development and training. Team members are responsible for ensuring customers’ expectations are met or exceeded through effective communication about SHRM’s array of products, programs and services while providing a prompt resolution of any customer issues. The ability to handle inbound calls in a fast-paced environment where service excellence is top priority is critical. Also, the ability to process information and make judgments while maintaining a positive and professional attitude is a must. High priority placed on quality service and willingness to work in a team environment to accomplish goals.
The Role:
The Customer Service - Inbound position is responsible for ensuring customers’ expectations are met or exceeded through effective communication of information, timely order processing, and prompt resolution of customer issues. Responds to inbound calls and voicemails in a fast-paced environment where service excellence is top priority. Must process information and make judgments while maintaining a positive and professional attitude. High priority placed on quality service and willingness to work in a team environment to accomplish goals.
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The Role:
The Senior Analyst studies industries with the aim of achieving greater growth and efficiency for SHRM. This position leads research and information gathering about growth opportunities, competitors, and market share possibilities and builds mosaic’s for decision making on potential partnerships and Merger & Acquisition. This position is multifaceted, balancing hands-on activities and high-level strategy, and plays a pivotal role in helping the transformation team broaden SHRM’s footprint in Human Resources and the workplace.
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The Role:
The Specialist, Membership Marketing will support and execute tactical initiatives that directly align with SHRM’s membership acquisition strategy. This includes successfully incorporating SHRM’s member value propositions into all related membership acquisition campaigns, to ensure incremental rates of response and prospect conversion. The role will also support SHRM’s Membership organization, including chapter and state council initiatives, such as coordinating and handling event marketing and tradeshow requirements, and work cross-functionally, internally within Marketing as well as externally, to further enhance SHRM’s membership acquisition capabilities, member value and brand equity across our industry.
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The Role:
The Multimedia Production Specialist is responsible for coordinating and producing live and recorded multimedia resources for our members. The resources include sponsored webcasts, podcasts, online product demos, interactive graphics and videos on SHRM's website. The position also actively contributes to the development and implementation of multimedia projects. These key digital initiatives contribute to SHRM's member engagement and retention goals, and supports the sales teams ability to reach the department’s revenue goal and operating margin.
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The Senior Service Desk Associate supports and maintains information technologies and processes to meet the needs of SHRM and its affiliates, and plays an integral role in maintaining an agile technology environment for the staff. The position assists with developing and guiding the Service Desk Associates, handles complex and escalated support requests, and leads large scale Service Desk projects.
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THE ROLE:
The Senior Specialist, Strategic Research Initiatives helps achieve SHRM’s recognition as a thought leader in the Human Resources industry by leading large and complex research programs that support the organization’s key strategic initiatives. These strategic initiatives include, but are not limited to certification exams, development of talent analytics tools for the HR profession and other projects. The position works collaboratively and guides teams to develop and execute comprehensive research programs, evaluate deliverables and understand the success metrics of the work. This position actively contributes to charting the research strategy and the core activities associated with future strategic initiatives.
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The SHRM Foundation is a values-based charity organization whose mission is to champion workforce and workplace transformation. It provides research-based solutions for challenging inclusion issues facing current and potential employees, scholarships to educate and develop HR professionals and opportunities for HR professionals to make a difference in their local communities. The SHRM Foundation is a 501(c)(3) nonprofit affiliate of the Society for Human Resource Management.
The Role:
The Senior Specialist, Scholarships & Initiatives maintains a detailed understanding of all aspects of the SHRM Foundation’s Scholarships and Awards program and manages all aspects of the application, review, and selection process. The senior specialist interprets and applies scholarship and awards program policies and best practices with regard to applicant eligibility and distribution of scholarship and award funds. Additionally, the position helps implement and manage the logistics for existing and new initiatives and programming. This position is critical to executing a key part of the Foundation’s mission to educate and develop HR professionals and students to make change in their workplaces and in their communities.
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The Vice President, Global Enterprise Sales, is responsible for developing and growing Enterprise-to-Enterprise sales and relationship management efforts in the Americas, Europe, and sub-Saharan Africa. This position develops and executes enterprise SHRM’s value proposition, sets and executes market development strategies, and generates revenue against budgeted goals. The Vice President is responsible for directing and leading the team that accomplishes all sales and account management activities, including strategic account targeting, account planning, pipeline management, and the configuration and use of sales management and Customer Relationship Management systems. The position closely partners with all internal stakeholders to lead and coordinate business development efforts in support of the organization’s goals.
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Are you the next “FACE” of SHRM in the field? Are you collaborative, accountable and flexible? Do you have great relationship management, communication and public speaking skills? Do you enjoy traveling, multi-tasking and working autonomously with a virtual team? If so come join us. We are looking for the full package! The Field Services Directors are SHRM staff that cover a territory of states and work directly with chapters, state councils and members to engage, inform and educate them about the field of Human Resources and the benefits of SHRM.
The Field Services Director (FSD) is THE local SHRM presence in their assigned geographic territory and promotes SHRM’s strategic initiatives, products & services. This includes SHRM membership growth and membership retention, growth of SHRM certification, field intelligence, issue management and escalation of concerns and opportunities that impact SHRM.
Accountable for fostering chapter and state council relations that align with SHRM’s interests, excellence in operational efficiency, improving certification penetration, provide lead generation for B2B and member engagement. Through collaborative openness, create and maintain effective relationships with all stakeholders including potential, new and current SHRM members, expiring members, key volunteer leaders and colleagues from other internal SHRM departments.
THIS IS A HOME BASED POSITION.
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EXTENDED! APPLICATION DEADLINE: JUNE 15, 2018
We are looking for a collaborative, entrepreneurial, and curious post-doctoral researcher with a passion for advancing the HR profession to join us for a two-year post-doctoral fellowship opportunity within the SHRM Research Department. The team contributes to SHRM’s overarching thought leadership mission to advance the HR profession (and professional) by providing evidence-based insights, recommendations, and innovations at the intersection of people and work. In this position, you will work with the research team to design and conduct research within at least one of three topic areas: Talent Acquisition, Organizations & Strategy, or the Future of Work.
As a Research Fellow, you will prepare research findings for publication in a variety of formats, including peer-reviewed journals and in practitioner-oriented resources, as well as serve as a voice in the science-to-practice translation efforts. In addition you will….
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Contribute to the strategy and direction of a program of research that answers current and emerging questions and develops solutions to significant and/or difficult human capital challenges
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Play a pivotal role in developing and managing groundbreaking research projects that addresses critical HR-related issues
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Conduct advanced data analyses and manage large, complex data sets
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Communicate findings and recommendations to technical and non-technical audiences alike, influencing them to take action on those findings
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Provide technical advice and recommendations on or participate in other SHRM research projects and initiatives, as requested
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Serve as an expert voice in the dissemination of research findings across various SHRM channels (e.g., webcasts, conference presentations, and video streams)
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The Society for Human Resource Management is looking for a smart, energetic individual to join its certification team as the Certification Relations Specialist – Colleges/Universities. This position is responsible for working collaboratively with internal and external stakeholders, to expand SHRM's certification footprint within the college and university communities aligned with its growing academic initiatives program.
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The Society for Human Resource Management is looking for a smart, energetic individual to join its certification team as the Certification Relations Specialist – Colleges/Universities. This position is responsible for working collaboratively with internal and external stakeholders, to expand SHRM's certification footprint within the college and university communities aligned with its growing academic initiatives program.
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The Quality Assurance Specialist conducts audits of customer interactions through customer emails and calls for Customer Care employees assuring company quality standards are maintained and product integrity is preserved. The specialist staff work with management to resolve quality and efficiency problems through calibrations, coaching and training.
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Summary
The Executive Assistant’s primary responsibility is to provide executive administrative support to the Chief Transformation Officer (CTO), a member of the Executive Team. This includes comprehensive support in making sure the administrative function of the division are conducted effectively for the CTO. Most notably, the position is responsible for scheduling appointments and managing all of the CTO’s calendar, travel arrangements, assisting in the tracking of the division’s expenses against budget allocations, and preparing materials for meetings, Committees, and Board meetings as applicable. The position interacts extensively with external stakeholders including senior SHRM leadership, and SHRM members to facilitate their requests for information and materials.
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Under the direction of the Manager, Marketing Communications, the Senior Marketing Specialist will contribute to the development & advancement of SHRM's brand & the brands of its affiliates. With a specific focus on developing communications that will drive engagement with clear and succinct call to actions through direct and digital media. The incumbent will articulate SHRM's tone and ensure it's brand and priorities are accurately portrayed across all mediums.
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The Society for Human Resource Management (SHRM) has a rewarding opportunity for a smart, cutting-edge Total Rewards professional to contribute to the design and delivery of a comprehensive organization-wide total reward program. You will contribute to the design of a “best in class” portfolio of programs supporting effective talent acquisition, retention and engagement programs, which aligns with the organization’s objectives of a fair, best-in-class and competitive employee rewards program.