By making the connection between brand and members, Marketing guides SHRM’s voice as the world's largest HR membership society. Marketing aids SHRM in serving HR professionals and the profession worldwide by driving a member-centric mindset and personalized member experiences that serve to generate greater lifetime value. By utilizing best practices, market research, competitive intelligence and analytics, Marketing develops strategies that leverage membership scale and positively impact SHRM’s strategic imperatives and business operating plan goals. Marketing programs drive membership growth, certification and recertification, professional development and financial margin objectives.   With core focus on promotion of products that drive member involvement and increase lifetime value, the Product Marketing Specialist will manage the strategy of educational product lines as well as the execution of multi-channel content to drive conversion to these products. Under the direction of the Director, Product & Enterprise Marketing, the Product Marketing Specialist initiates, supports and manages the marketing strategy and is responsible for achieving key metrics, sales goals and demonstrating the ROI and effectiveness of the marketing campaign to the internal client/product owner.

SHRM, the Society for Human Resource Management, creates better workplaces where employers and employees thrive together. As the voice of all things work, workers and the workplace, SHRM is the foremost expert, convener and thought leader on issues impacting today’s evolving workplaces. With 300,000+ HR and business executive members in 165 countries, SHRM impacts the lives of more than 115 million workers and families globally.   The Manager, Integrated Content & Marketing is a self-motivated, dynamic, critical thinker with a deep understanding of marketing, audience behavior, cross-channel messaging, content creation, and branded storytelling. The role is the primary content strategist and marketing copywriter, leading the development of compelling audience-specific content pieces – long-form and short-form.  The Manager will understand strategy and will write compelling, transformative, persuasive prose – including but not limited to digital copy, email copy, subject lines, social media, ad copy, taglines, print pieces, etc.

SHRM’s Publishing & Media unit produces award-winning print and online news, information and collateral that informs, educates and engages the professional development and knowledge base of SHRM members, as well as HR and business professionals worldwide who follow and care about issues important to human capital and HR management. The division's advertising and HR Jobs offerings target vendors and employers who wish to align with SHRM's quality offerings to reach this valuable audience.   The Multimedia Production Specialist is responsible for coordinating and producing live and recorded webcasts and podcast programs for SHRM members. The position also actively contributes to the development and implementation of new webcast and podcast initiatives.  This programming contributes to SHRM's member engagement and retention goals, and supports the sales teams ability to generate revenue.

The Certification Operations/Relations Team, a part of the Knowledge Development division, supports SHRM’s efforts to become the most widely-accepted and globally recognized HR professional certification by providing operational support and expert outreach, engagement, and community relations services that increases the number of professionals pursuing, obtaining, retaining, and supporting SHRM certification.   The Certification Specialist, Affiliate Operations plays a pivotal role in growing the number of professionals pursuing, obtaining and retaining SHRM certification. The position is responsible for leading departmental efforts to expand SHRM certification in SHRM chapter communities through the development and implementation of strategies and action plans aimed at leading, guiding, influencing and/or supporting affiliate certification-related activities and initiatives.  This position works collaboratively with internal and external stakeholders and/or partners to support the achievement of certification goals, objectives and targets.  The position also provides general operational support to the certification department as a whole.

SHRM, the Society for Human Resource Management, creates better workplaces where employers and employees thrive together. As the voice of all things work, workers and the workplace, SHRM is the foremost expert, convener and thought leader on issues impacting today’s evolving workplaces. With 300,000+ HR and business executive members in 165 countries, SHRM impacts the lives of more than 115 million workers and families globally.   The Director of Integrated Marketing is a self-motivated, dynamic, critical thinker with a deep understanding of marketing, audience behavior, cross-channel messaging, content creation, branded PR campaign strategy and measurement/analytics. The role will drive the marketing strategies of SHRM and measure the impact of content in order to achieve revenue goals. The director will strategize and understand the impact of an integrated marketing plan by working with product and membership marketing, communications, sales, editorial, government affairs and research to distill key benefits into marketing messages. This role will lead the development of compelling, audience-specific messages and content, and will execute multi-channel market strategies and campaigns. The Director will create strategic and measurable project plans, including goals, messaging, call to action, and distribution channel execution plus analyze results for optimization.

By making the connection between brand and members, Marketing guides SHRM’s voice as the world's largest HR membership society. Marketing aids SHRM in serving HR professionals and the profession worldwide by driving a member-centric mindset and personalized member experiences that serve to generate greater lifetime value. By utilizing best practices, market research, competitive intelligence and analytics, Marketing develops strategies that leverage membership scale and positively impact SHRM’s strategic imperatives and business operating plan goals. Marketing programs drive membership growth, certification and recertification, professional development and financial margin objectives.   The Senior Specialist, Event Marketing will support and execute tactical initiatives that directly align with SHRM’s conferences strategy. This individual will develop and implement marketing campaigns to include segmentation, print direction and development, copy writing and messaging, email communications, digital marketing, web content and enhancement, brand management, reporting and metrics, and other advanced marketing activities.

The Research Department’s mission is to be the go-to source for effective and innovative practices at the intersection of people and work that improve the employee experience and business performance. The department contributes to the overarching thought leadership mission to advance the Human Resource profession (and professional) by providing evidence-based insights, recommendations, and innovations at the intersection of people and work.   The Research Analytics Specialist is responsible for data analysis, validation, cleaning, and reporting for SHRM Research. The position is responsible for applying statistical and data mining tools to develop insight from survey research and human capital data sources, to include the development of static and interactive data visualizations and interactive applications. The specialist collaborates with other members of the Research team and internal and external partners to ensure that data are managed securely, data cleaning and analyses are conducted correctly and reproducibly, and results are reported accurately.

The SHRM Human Resources Department is dedicated to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and accuracy in the areas of total rewards and analytics, talent management and inclusion, organizational learning and talent development, and employee engagement and culture.   The Senior Specialist, Total Rewards actively contributes to the design and delivery of a comprehensive organization-wide total reward program that supports effective talent acquisition, retention and engagement, and aligns with the organization’s objectives of fair, best-in-class and competitive employee rewards program. The Senior Specialist, Total Rewards is responsible for the administration, of the organization’s Total Reward programs. Responsibilities include day-to-day Health and Welfare program administration; administration of annual benefit renewals and open enrollment; maintenance and ongoing administration of the organization’s compensation programs; partnering with the Total Rewards team on the well-being strategy and partnering with the team on administering other best-in-class total rewards programs.

The SHRM Foundation is a values-based charity organization whose mission is to champion workforce and workplace transformation. It provides research-based solutions for challenging inclusion issues facing current and potential employees, scholarships to educate and develop HR professionals and opportunities for HR professionals to make a difference in their local communities. The SHRM Foundation is a 501(c)(3) nonprofit affiliate of the Society for Human Resource Management.   The Manager, Foundation Programs manages the development of a competency-based Human Resource Specialist Registered Apprenticeship Program.  The program will be a nationally recognized professional credential to support the large-scale expansion of apprenticeship in HR industry.  The Manager is responsible for management of the administrative, evaluation and day-to-day operations of the program. The Manager oversees the development and deployment of a virtual Apprenticeship Mentor Training module and broadly promotes the benefits of apprenticeship across SHRM’s entire membership and the field as a whole. The Manager coordinates the engagement of internal and external stakeholders to achieve program outcomes and oversees the fulfillment of federal grant deliverables and outcomes.

SHRM’s Research Department’s mission is to be the go-to source for effective and innovative practices at the intersection of people and work that improve the employee experience and business performance. The department contributes to SHRM’s overarching thought leadership mission to advance the HR profession (and professional) by providing evidence-based insights, recommendations, and innovations at the intersection of people and work.   The Senior Specialist, Strategic Research Initiatives helps achieve SHRM’s recognition as a thought leader in the Human Resources industry by leading large and complex research programs that support the organization’s key strategic initiatives.  These strategic initiatives include, but are not limited to, quantitative and qualitative research on workforce/workplace topics and new product development.  The position works collaboratively and guides teams to develop and execute comprehensive research programs, evaluate deliverables and understand the success metrics of the work. This position actively contributes to charting the research strategy and the core activities associated with future strategic initiatives.

The Communication Department is responsible for informing all of SHRM’s audiences on SHRM’s thought leadership, mission and activities in a positive, consistent and credible manner. The Communication Department is also responsible for publicly protecting and defending SHRM’s reputation and brand. Typically, this means working directly with news organizations and journalists responsible for producing the news and features in mass media. In other instances, it means utilizes social media to exchange information about SHRM directly with the press, key audiences and influencers. The Communication Department encompasses Brand, Media Relations, Social Media Engagement and Corporate Communications. The collective team engages in a variety of work related to managing SHRM’s reputation and brand image among SHRM’s members as well as elevating the reputation to business leaders and policy makers on a broader, global scale.   Under the leadership of the Chief Marketing & Experience Officer, we strive for organizational, professional and personal success and create opportunities for continued learning and development in a culture of transparency, respect, collaboration, creativity, flexibility, innovation, and fiscal responsibility—always with our members’ interests and organizational values in mind.   The Specialist of Media Affairs leverages earned media to position SHRM as the voice of all things work. This position is responsible for achievement of assigned goals and business objectives that coincide with the goals and business objectives of SHRM via thought leadership, executive visibility and brand reputation in media.

The Creative Services unit produces award-winning print and online content, information services and collateral that informs, educates, and engages the professional development and knowledge-base of members, as well as Human Resource and business professionals worldwide who follow and care about issues important to human capital management.   The Manager, Digital Design supports the global organization through the development and production of designs that serve to support SHRM’s vision, mission and purpose across digital and print. The Manager takes marketing strategies and verbal content and translates it into a strong visual storytelling.  The role works collaboratively with marketing, communications and product groups with responsibilities split into three main areas: - art direction (people management) - design & production (daily design tasks) - project management (developing workflow process/allocating resources)

The Events department is responsible for developing and implementing the strategy for conferences, meetings, and expositions in the U.S. The team handles speaker selection, event programming, innovation, meeting planning, exhibit and sponsorship sales, and logistics. The team contributes to developing the strategy for virtual conferences and content capture as well as site selection and logistics support for seminars, and other meetings and events.   The Director, Event Management and Logistics leads the planning, management and execution of SHRM’s Annual Conference, specialty conferences and affiliate conferences, as well as key SHRM internal events. The Director serves as a key collaborator to the strategic development and design for all events. In conjunction with Conference Programming and Exhibit Sales/Sponsorship teams, the Director provides leadership to the department and contributes to a culture of innovation by overseeing high value event experiences, while maintaining strong financial and event implementation practices in order to achieve or exceed all operational and financial goals.

The Technology Analysis team is within SHRM's Technology Organization. Primary objective of the department is to document, review, analyze, evaluate, and support SHRM business needs and provide comprehensive business solutions enabled via technology. The team is responsible for ensuring that technical solutions support SHRM’s strategic initiatives.   The Senior Salesforce Administrator supports evolving priorities within the Customer Service, Sales and Operations teams in a hands-on role that facilitates automation, process improvement and enablement initiatives for customers and users.  The Senior Administrator works closely with departmental leads and partners to administer the system within business requirements and creates systems that organize, scale and measure data effectively within our organization.

Are you passionate about public relations? Does generating press coverage excite you?  Come be a part of a smart and curious team of driven communications professionals passionate about telling impactful, data-driven stories that are empowering people and businesses to create better workplaces around the world!   The Communications Department is responsible for informing all of SHRM’s audiences on SHRM’s thought leadership, mission and activities in a positive, consistent and credible manner. It is also responsible for publicly protecting and defending SHRM’s reputation and brand. Typically, this means working directly with news organizations and journalists responsible for producing the news and features in mass media and utilizing social media to exchange information about SHRM directly with the press, key audiences and influencers. It encompasses Brand, Media Relations, Social Media Engagement and Corporate Communications. The collective team engages in a variety of work related to managing SHRM’s reputation and brand image among SHRM’s members as well as elevating the reputation to business leaders and policy makers on a broader, global scale.   Under the direction of the Director, Corporate Communications, the Public Relations Senior Specialist collaborates in telling the stories of a growing and innovative global professional society by participating in the day-to-day operation of the Media Affairs team. The Senior Specialist also contributes to public relations initiatives and supports the goals and business objectives of the association and the Public Affairs Department.

SHRM Certification, part of the Knowledge Development and Certification division, provides gold standard, next-generation credentials in the field of human resources. These credentials provide HR professionals the opportunity to demonstrate their mastery of the core competencies needed to ensure success in today’s demanding business environment. Members of the Certification team research, develop, manage, validate and improve the certification exams and certification program.   The Certification Research Analyst handles a wide variety of research and validation activities associated with the SHRM-CP and SHRM-SCP certifications.  The Analyst focusses on working with large data sets to review, synthesize, analyze and report findings from these data to support the needs of the certification program and other departments/divisions within SHRM that benefit from these data. The Analyst also communicates results via reports, marketing collateral, press-related communications as needed and contributing to development of new programs (e.g., professional development programs), products and services resulting from and relating to the data. Consequently, cross-organizational collaboration plays a large role in this position.

SHRM's Global Enterprise Sales creates and manages new and existing partnerships to advance SHRM's global enterprise strategy, primarily revenue-generation with multinational enterprises, industry associations, universities and vendors; expansion and servicing of international membership outside the US; and relationship management with other national, regional and worldwide HR associations, including the World Federation of People Management and its constituent regional confederations and local members.   The Enterprise Sales Director establishes and grows business relationships with potential Fortune 500, US partners (i.e., key business leaders and HR executives in multinational corporations [MNCs] and large national companies [LNCs] across multiple global regions; accredited universities with strong executive education programs; HR associations; and training companies). This role leverages relationships to gain a thorough understanding of key global human capital challenges of HR practitioners and identify SHRM products and services that aid business leaders in addressing their organizations’ challenges with an emphasis on SHRM education, training and certification programs. The Director also develops winning proposals that meet the challenges of corporations and grow SHRM’s US business. Works to evaluate current US business strategy and continuously update for potential growth.