The Communication Department is responsible for informing all of SHRM’s audiences on SHRM’s thought leadership, mission and activities in a positive, consistent and credible manner. The Communication Department is also responsible for publicly protecting and defending SHRM’s reputation and brand. Typically, this means working directly with news organizations and journalists responsible for producing the news and features in mass media. In other instances, it means utilizes social media to exchange information about SHRM directly with the press, key audiences and influencers. The Communication Department encompasses Brand, Media Relations, Social Media Engagement and Corporate Communications. The collective team engages in a variety of work related to managing SHRM’s reputation and brand image among SHRM’s members as well as elevating the reputation to business leaders and policy makers on a broader, global scale.   The Specialist, Brand and Public Relations is a core member of the SHRM Brand and Communication team with responsibilities to support national TV commercials, brand activations, PR campaigns and earned media to amplify SHRM’s thought leadership and reputation. This is a unique hybrid role spanning across the strategic communications function to promote the brand through messaging, creative storytelling and public relations with a demonstrated understanding of SHRM’s audience and strategic vision.     The Specialist, Brand and PR partners on strategic planning and executes tactics driving the overall brand strategy from brand activations, to messaging, to project management.  Activities may include but not limited to integrated marketing programs, commercial programs, SHRM events, communications/brand campaigns and executive visibility.

The SHRM Foundation is a values-based charity organization whose mission is to champion workforce and workplace transformation. It provides research-based solutions for challenging inclusion issues facing current and potential employees, scholarships to educate and develop HR professionals and opportunities for HR professionals to make a difference in their local communities. The SHRM Foundation is a 501(c)(3) nonprofit affiliate of the Society for Human Resource Management.   The Manager, Programs leads the strategy and administration of all technical aspects of the SHRM Foundation’s next generation of HR leaders programming. The position plays a critical lead role in strategy design, implementation and manages administration of both existing and new strategic programs, student and inclusion.  This position is critical to executing a key part of the Foundation’s mission to educate and develop next generation of HR professionals and students to make change in their workplaces and in their communities.

The Educational Programs Department supports SHRM’s mission and strategic goals through the development and delivery of professional development programs to a global and domestic audience. This department is focused on building and sustaining educational partnerships with human resource professionals by providing curricular offerings to individuals and corporate members across professional experience levels, business sectors, and HR competencies. To enhance relationships with corporate clients, this department also provides discounts and opportunities for organizations to increase their total professional development value.   The Learning Management System Administrator contributes to the delivery of SHRM’s eLearning products and the online portion of SHRM Specialty Credentials. The SHRM eLearning product portfolio includes products that serve individuals and corporate clients. These self-paced and blended learning products help HR professionals develop their professional skills, knowledge, and competencies, in turn, supporting the advancement of the HR profession. In this capacity, the LMS Administrator serves as the primary administrator for the LMS set-up, customization and functionality, coordinates with internal and external partners on product set-up and roll-out, contributes to corporate eLearning sales by creating custom catalogs and learning plans, and is supporting the eLearning Help Desk. The LMS Administrator supports SHRM’s Manager of eLearning to meet product revenue targets by effectively managing the growing portfolio of products in the LMS, while serving our customers to ensure the highest level of customer support and satisfaction with SHRM Education products and programs. Additionally, the LMS Administrator is an important partner in supporting the corporate clients and B2B service delivery.

The Membership Department is responsible for the active support of SHRM Initiatives, Programs and Activities through our state, chapter and volunteers and direct interactions with members and students. The team serves as the organizational co-lead for overall member retention and acquisition goals, including strategies to support member engagement It is accountable for the overall health and growth of the state council and chapter delivery channel for SHRM and the direct outreach to the HR profession and community.    The Membership Engagement Associate (MEA) provides direction and support to establish, maintain, and strengthen relationships with SHRM volunteer leaders, members, chapters, state councils, students, and other affiliates to achieve SHRM’s strategy and objectives regarding membership. The MEA serves as a resource to SHRM volunteer leaders, members, chapters, state councils, students, and other affiliates.   The MEA serves a key role in guiding the membership division in the overall chapter, state council, and volunteer leader engagement and compliance, and is one of the primary contacts of SHRM to members, students, and volunteers. The MEA has a presence at national, regional, and local meetings and conferences as well as presents the SHRM message to members and potential members.  The position certifies affiliate compliance with governance structure, audits, and multi-million-dollar financial support payments.  The MEA maximizes efficiencies to ensure strong and vibrant professional, student chapters, and state councils, and acts as key enabler for membership.

SHRM's Digital Experience and Insights department is responsible for aligning the technology, practice, and process for analysis and presentation of information to drive decision making. Functioning across the organization, we focus on technology enablement, maintaining SHRM's marketing technology stack and supporting users throughout the business. We are responsible for data science initiatives and campaign analytics, allowing SHRM to deeply understand our interactions and the motivations of our customers and members.   The Manager, Marketing Analytics and Data Science is responsible for leading the efforts around customer analytics for SHRM’s Digital Experience and Insights organization. The manager is accountable for measuring traditional customer analytics such as Lifetime Value, Cost per Acquisition and Renewal, and member buying patterns. In partnership with the Senior Specialist, Data Science and Attribution this role is also responsible for establishing a marketing attribution framework for SHRM and supporting analytics needs for customers across SHRM’s business units.

The Publishing & Media unit produces award-winning print and online content, information services and collateral that informs, educates, and engages the professional development and knowledge-base of members, as well as Human Resource and business professionals worldwide who follow and care about issues important to human capital management.   The Senior Creative Producer is responsible for managing the process of bringing creative executions to life. You will work closely with art directors, designers, and copywriters across multiple integrated SHRM teams of account managers, planners, researchers, analysts, and strategists. You will help define and monitor scopes, budgets, milestones, timelines, and deliverables. You have strong organizational and time management skills, excellent communication skills, and are a tenacious problem solver.

Technology Solutions is within SHRM's Technology Operations division. Primary objective of the department is to ensure that SHRM's digital media provides an innovative and compelling user experience while reflecting the brand promise at all touch points with the help of flexible and cost-effective technology solutions. The technology solutions and tools encompass all of SHRM's online solutions including Digital Media, Interactive Design, eCommerce, DataWarehouse, Business Intelligence tools etc.   Guide and manage the development of integration solutions between SHRM’s ERP Platform and external systems, and oversee performance and functional testing for all of SHRM’s technical implementations. Establish the strategies and processes to be used in integration development and quality assurance, and ensure requirements are clear, testable, and well documented. 

The SHRM Foundation is the philanthropic, 501(c)(3) nonprofit affiliate of SHRM.  The SHRM Foundation inspires and empowers HR professionals to unlock human potential and lead social change in the workplace and beyond.  Its purpose is to elevate and empower HR as a social force and its mission is to mobilize the power of HR and the generosity of donors to lead positive social change impacting work, workers and the workplace. The Engagement & Philanthropy department is responsible for generating revenue for SHRM Foundation programs and initiatives through fundraising and cultivating and stewarding meaningful partnerships.  A large component of the department involves fostering the critical relationship with SHRM Chapters and State Councils, who are significant supporters and partners of the SHRM Foundation.    The Senior Specialist, Engagement and Philanthropy’s primary focus is to serve as a special liaison to SHRM Chapters and Councils.  The role will determine and implement best practices in assisting Chapters and Councils in their fundraising activities.  The Senior Specialist will contribute to the overall success of attaining SHRM Foundation’s revenue goals, leading Engagement and Philanthropy’s administrative functions and collaborating with SHRM Foundation team members to execute critical events and activities that engage donors and other development stakeholders.    The Senior Specialist will provide relationship management support and assistance to ensure timely responses to inquiries from Chapters and Councils and other internal and external partners.  The Senior Specialist will ensure the optimization of SHRM Foundation’s processes, systems and infrastructure in order to successfully update and maintain various systems (Netsuite, Giving Reports, Batch Reports, Salesforce (to be implemented), etc.) to aid in tracking project deadlines, communications with SHRM and SHRM Foundation staff, chapters and councils, partners and donors and develop a manual of these processes and systems for the Engagement and Philanthropy department.  The Senior Specialist also assists in prospect research and building a repository of potential donors for key programs and support activities associated with proposal development, grant management and reporting.

The SHRM Human Resources Department is dedicated to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and accuracy in the areas of total rewards and analytics, talent management and inclusion, organizational learning and talent development, and employee engagement and culture.   The Senior Administrator, HR Information System, supports evolving priorities within the Human Resources, Payroll, and Technology teams in a hands-on role that facilitates system optimization, automation, process improvement, data integrity and protection, reporting capacity, and user experience related to SHRM’s HR Infomration System.  The Senior Administrator works closely with the HR and Payroll teams and departmental partners to administer the HRIS within business requirements, document system-related processes and procedures, leverage systems that organize, scale and measure data effectively within our organization, and enable workflows that streamline people-related processes. This role will also lead the reporting and analytics capabilities of the HRIS as well as the internal and external interfaces with other business systems and SHRM vendors/providers.

The Marketing Communication department is responsible for informing all of SHRM and SHRM Foundation’s audiences on programs, thought leadership, mission and activities in a positive, consistent and credible manner. The team encompasses Brand, Experience, Product Marketing, Membership Marketing and Integrated Content Marketing. The collective team engages in a variety of work related to managing SHRM/SHRM Foundation’s reputation and brand image as well as elevating the reputation to business leaders and policy makers on a broader, global scale. It is also responsible for publicly protecting and defending SHRM Foundation’s reputation and brand. Typically, this means strategizing and telling the SHRM Foundation’s stories and CTAs to key audiences and influencers.   The Foundation is committed to elevating and empowering HR as a social force through its innovative solutions to workplace inclusion challenges and through its programming designed to inspire and empower the next generation of HR leaders.  It is the 501(c)(3) affiliate of SHRM, the voice of all things work.  Under the direction of the Director of Integrated Marketing at SHRM, the SHRM Foundation Integrated Mareketing Manager tells the stories of SHRM Foundation as the leader in positive social change impacting all things work; manages SHRM Foundation’s PR and content strategy and implementation, and ensures collaboration and cohesion to the masterbrand storytelling of SHRM. This role will be the strategist for a wide variety of integrated communication campaigns. The role will change the world of work by engaging donors, influencers and audiences across global media, events and content platforms for both internal and external audiences.    The role will manage all strategic messaging throughout SHRM Foundation and lead the content creation campaigns and assets. S/he is responsible for positively impacting donor engagement and stakeholder experience by leading the delivery of consistent, transparent, and relevant campaigns. The role will measure the impact of these PR campaigns and individual pieces of content in collaboration with the fundraising and programmatic teams. 

By making the connection between brand and members, Marketing guides SHRM’s voice as the world's largest HR membership society. Marketing aids SHRM in serving HR professionals and the profession worldwide by driving a member-centric mindset and personalized member experiences that serve to generate greater lifetime value. By utilizing best practices, market research, competitive intelligence and analytics, Marketing develops strategies that leverage membership scale and positively impact SHRM’s strategic imperatives and business operating plan goals. Marketing programs drive membership growth, certification and recertification, professional development and financial margin objectives.   With core focus on promotion of products that drive member involvement and increase lifetime value, the Product Marketing Specialist will manage the strategy of educational product lines as well as the execution of multi-channel content to drive conversion to these products. Under the direction of the Director, Product & Enterprise Marketing, the Product Marketing Specialist initiates, supports and manages the marketing strategy and is responsible for achieving key metrics, sales goals and demonstrating the ROI and effectiveness of the marketing campaign to the internal client/product owner.

By making the connection between brand and members, Marketing guides SHRM’s voice as the world's largest HR membership society. Marketing aids SHRM in serving HR professionals and the profession worldwide by driving a member-centric mindset and personalized member experiences that serve to generate greater lifetime value. By utilizing best practices, market research, competitive intelligence and analytics, Marketing develops strategies that leverage membership scale and positively impact SHRM’s strategic imperatives and business operating plan goals. Marketing programs drive membership growth, certification and recertification, professional development and financial margin objectives.   The Senior Specialist, Event Marketing will support and execute tactical initiatives that directly align with SHRM’s conferences strategy. This individual will develop and implement marketing campaigns to include segmentation, print direction and development, copy writing and messaging, email communications, digital marketing, web content and enhancement, brand management, reporting and metrics, and other advanced marketing activities.

The Research Department’s mission is to be the go-to source for effective and innovative practices at the intersection of people and work that improve the employee experience and business performance. The department contributes to the overarching thought leadership mission to advance the Human Resource profession (and professional) by providing evidence-based insights, recommendations, and innovations at the intersection of people and work.   The Research Analytics Specialist is responsible for data analysis, validation, cleaning, and reporting for SHRM Research. The position is responsible for applying statistical and data mining tools to develop insight from survey research and human capital data sources, to include the development of static and interactive data visualizations and interactive applications. The specialist collaborates with other members of the Research team and internal and external partners to ensure that data are managed securely, data cleaning and analyses are conducted correctly and reproducibly, and results are reported accurately.

The Events department is responsible for developing and implementing the strategy for conferences, meetings, and expositions in the U.S. The team handles speaker selection, event programming, innovation, meeting planning, exhibit and sponsorship sales, and logistics. The team contributes to developing the strategy for virtual conferences and content capture as well as site selection and logistics support for seminars, and other meetings and events.   The Director, Event Management and Logistics leads the planning, management and execution of SHRM’s Annual Conference, specialty conferences and affiliate conferences, as well as key SHRM internal events. The Director serves as a key collaborator to the strategic development and design for all events. In conjunction with Conference Programming and Exhibit Sales/Sponsorship teams, the Director provides leadership to the department and contributes to a culture of innovation by overseeing high value event experiences, while maintaining strong financial and event implementation practices in order to achieve or exceed all operational and financial goals.

Are you passionate about public relations? Does generating press coverage excite you?  Come be a part of a smart and curious team of driven communications professionals passionate about telling impactful, data-driven stories that are empowering people and businesses to create better workplaces around the world!   The Communications Department is responsible for informing all of SHRM’s audiences on SHRM’s thought leadership, mission and activities in a positive, consistent and credible manner. It is also responsible for publicly protecting and defending SHRM’s reputation and brand. Typically, this means working directly with news organizations and journalists responsible for producing the news and features in mass media and utilizing social media to exchange information about SHRM directly with the press, key audiences and influencers. It encompasses Brand, Media Relations, Social Media Engagement and Corporate Communications. The collective team engages in a variety of work related to managing SHRM’s reputation and brand image among SHRM’s members as well as elevating the reputation to business leaders and policy makers on a broader, global scale.   Under the direction of the Director, Corporate Communications, the Public Relations Senior Specialist collaborates in telling the stories of a growing and innovative global professional society by participating in the day-to-day operation of the Media Affairs team. The Senior Specialist also contributes to public relations initiatives and supports the goals and business objectives of the association and the Public Affairs Department.