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The Educational Programs Department supports SHRM’s mission and strategic goals through the development and delivery of professional development programs to a global and domestic audience. This department is focused on building and sustaining educational partnerships with human resource and business professionals by providing curricular offerings to individuals and corporate entities across professional experience levels, business sectors and HR competencies.
The Coordinator, Organizational Training & Development serves as an integral member of the SHRM Education team. The Coordinator, Organizational Training & Development works closely with the Manager, Educational Programs, Corporate Training Specialists, Enterprise Sales Team and Educational Programs Specialists to execute the corporate/educational programs strategy with the goal of delivering the highest caliber of service and programming to corporate clients, SHRM members and the greater business community. In addition, this position will deliver the required understanding and front-line management for all SHRM educational programs (corporate, virtual, in-person and blended).
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The SHRM Accounting Department provides timely and effective support to all departments related to any issues with financial impact for the organization.
Performs data entry of all new memberships, membership renewals, conference and seminar registrations, and associated cash receipts. Responsible for ensuring data is accurate and processed in a timely manner in database as it relates to all SHRM products, programs & services.
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The SHRM Foundation is a values-based charity organization whose mission is to champion workforce and workplace transformation. It provides research-based solutions for challenging inclusion issues facing current and potential employees, scholarships to educate and develop HR professionals and opportunities for HR professionals to make a difference in their local communities. The SHRM Foundation is a 501(c)(3) nonprofit affiliate of the Society for Human Resource Management.
The Senior Specialist, Development’s primary focus is to manage activities related to SHRM Foundation’s annual campaign, contribute to the overall success of attaining SHRM Foundation’s revenue goals, leading development’s administrative functions and collaborating with SHRM Foundation team members to execute critical events and activities that engage donors and other development stakeholders. The Senior Specialist is assigned specific fundraising revenue goals, contribute in the development of a strategic course of action designed to execute the tactical elements of SHRM Foundation’s annual campaign, provide relationship management support and assistance to ensure timely responses to inquiries throughout the annual campaign, including liaise with internal and external partners. The Senior Specialist, Development ensures the optimization of processes, systems and infrastructure essential in order to successfully update and maintain various systems (Salesforce, etc.) to aid in tracking project deadlines, communications with SHRM Foundation staff and donors. The Senior Specialist also assists in prospect research and building a repository of potential donors for key programs and support activities associated with proposal development, grant management and reporting.
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With its primary focus on SHRM's mission as the world's largest HR membership society, and through implementation of marketing best practices, insightful market research, competitive intelligence and analytics, the Marketing division directly supports the Society's strategic imperatives and business operating plan goals including, but not limited to: membership growth, financial margin objectives, global revenue growth, California strategy, certification, and senior-segment engagement, and conference & seminar registration. Responsible directly and indirectly for more than 60% of the organization's revenue, the team works collaboratively within each department, division, unit and cross-organizationally to promote the strength of the SHRM brand and the voice of the customer through its thought leadership and 40+ metered and non-metered product lines. Under the leadership of the Chief Marketing Officer we strive for organizational, professional and personal success and create opportunities for continued learning and development in a culture of transparency, respect, collaboration, creativity, flexibility, innovation, and fiscal responsibility -- always with our members' interests and organizational values in mind.
The Specialist, Membership Retention Marketing develops and executes the tactical elements of the membership retention marketing plan to retain SHRM members domestically and internationally.
In collaboration with membership and product marketing teams, the Specialist integrates the member value proposition into all retention campaigns, identifies and executes upon areas to integrate retention into all product campaigns, delivers results against targets while contributing to the growth of the organization.
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The SHRM Accounting Department provides timely and effective support to all departments related to any issues with financial impact for the organization.
Provide staff support in the Accounts Receivable and Cash Receipts area of accounting for the Society and its affiliates. Specifically, in the areas of the Foundation cash receipts; SHRM OTC check deposits, HRPS cash receipts, SHRM Cobalt Certification System receipts and reconciliation, AP check clearing for SHRM and affiliates and other tasks as assigned.
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The SHRM Human Resources Department is charged with exemplifying the organization’s Guiding Principles by providing service with a bold purpose, with excellence and accountability, flexibility and agility, while being smart and curious open collaborators. Areas of responsibility include total rewards and analytics, talent management and inclusion, organizational learning and talent development, and employee engagement and culture.
The Associate Specialist, Onboarding and HR Processes, is tasked with operational responsibilities which ensure the seamless and timely execution of internal HR process flows that result in the successful implementation of initiatives that reinforce and contribute to a strong, resilient, and high-performing organizational culture and positive employee experience. As a member of the HR team, this individual must exemplify the organization’s Guiding Principles, and ensure that interactions with the HR team are always of the highest quality.
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The Technology Infrastructure department is responsible for the ongoing information technology operations of SHRM and its affiliates. This includes the design, implementation, and ongoing support of all hardware and software infrastructure (both desktop and server), networking (wired and wireless), telephony (VoIP and cellular), applications (on premise and hosted), remote access, security, and budget creation and maintenance for all of SHRM technology initiatives.
The Service Desk Associate supports and maintains information technologies and processes to meet the needs of SHRM and its affiliates. The position provides support to end-users on a variety of software and technical related issues and escalate support requests as necessary.
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The Role:
The Policy Analyst supports SHRM’s efforts in the legislative arena that relates to work, the worker, and the workplace by evaluating data, legislation, and programs, and educate regulators, legislators, and other government officials to craft the best regulatory framework to help improve the workplace.
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The Membership Department is responsible for the active support of SHRM Initiatives, Programs and Activities through our state, chapter and volunteers and direct interactions with members and students. The team is primarily focused on membership retention, growth and development via relationships with new and existing chapters and member-at-large outreach efforts. It is accountable for the overall health and growth of the state council and chapter delivery channel for SHRM and the direct outreach to the HR profession and community. Supports overall member retention and acquisition goals, including strategies to support member engagement.
Reporting to the Divisional Director, the Field Service Director (FSD) activates the comprehensive strategy and initiatives with SHRM State Councils and SHRM Chapters to achieve SHRM’s objectives and goals. The FSD role is to increase satisfaction, communication, engagement, and collaboration that leads to shared business goals in driving membership retention and acquisition, and for sales of metered products and services and promoting SHRM’s strategic initiatives. This position serves as the senior account and relationship manager for SHRM Chapter and State Council distribution channel, providing a single point of contact and plays a critical, strategic role in building relationships inside SHRM and with affiliates in driving SHRM goals and objectives. This role includes extensive sales and relationship account management, customer service, business operations, consulting, and public speaking.
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The Global Development Division productizes SHRM content and distributes that content through a network of global partners and enterprise customers and members. The Division includes the following functions and product lines: SHRM conferences and events; SHRM education and training programs and products; advertising, exhibits and sponsorship sales; global operations and partner networks; and B2B enterprise sales.
The Senior Specialist, Business Operations role is a critical component in ensuring that the Global Business Development (GBD) Division achieves revenue growth, maintains sound and efficient operations, and delivers products and services to SHRM members and clients around the globe. In collaboration with key budget owners and budget liaisons, the Senior Specialist leads budget development and financial and performance reporting for four departments within GBD: Global Enterprise Solutions, SHRM India, Events and Education. Understanding of short and long-term goals, strong written and verbal communication, attention to detail, and the ability to question the status quo in an effort to identify opportunities for operational efficiencies and ensure consistency and coherence across Division are key to success.
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The SHRM Human Resources Department is dedicated to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and accuracy in the areas of total rewards and analytics, talent management and inclusion, organizational learning and talent development, and employee engagement and culture.
The Senior Specialist, Learning & Development, works in partnership with the Director, Organizational Learning & Talent Development in the development and implementation of robust training and professional development initiatives that expand the talents and skills of SHRM employees as well as contribute to a strong, resilient, and high performing organizational culture that empowers employees to contribute their best to the organization. This position requires extensive communication with SHRM colleagues and service providers. As a member of the HR team, this individual must exemplify the organization’s Guiding Principles, and ensure that interactions with the HR team are always of the highest quality.
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The Events Department is responsible for developing and implementing the strategy for SHRM’s Conferences, meetings and Expositions in the US as well as derivative products such as conference-on-demand and virtual conferences. This team manages concurrent session speaker selection, programming, meeting planning, contract negotiation, exhibit and sponsorship sales and service, production and execution of the SHRM Annual Conference and Exposition and SHRM’s Specialty Conferences. Site selection, venue and supplier negotiation and logistics support are provided by this team for SHRM Seminars, Board Meetings and other ad hoc organization meetings.
The Event Planner is responsible for the planning and execution of several aspects of the association's Annual Conference & Exposition and is responsible as lead planner for at least one SHRM specialty conference. The Event Planner also provides support to internal clients for other meetings and events, such as SHRM Seminars, Board of Director meetings and staff events. In collaboration with Conference Programming, Exhibit Sales/Sponsorships, Conference Marketing and Communications, the Event Planner project manages all event logistics to carry out a high-quality conference that is in line with the pre-determined vision and theme, that is in support of the organization’s goals and objectives.
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The Knowledge Department responds to thousands of both simple and complex member HR-related questions and inquiries each year. HR Knowledge Advisors offer guidance, suggestions and real life personal/professional experiences in response to questions. Additionally, Knowledge Advisors complete research on HR-related topics to assist in answering member questions. The Knowledge Department creates content, such as Express Requests, responds to media requests, conducts exam reviews, implements marketing efforts etc.
The HR Knowledge Advisor (PRN) develops and serves Human Resource professionals by utilizing generalist HR knowledge and expertise to provide resources and guidance in response to members' HR-related questions. This position is considered part-time on an ad-hoc basis with no guarantee of minimum hours. We will work with a candidate's availability, including days, nights, and weekends. This position is considered remote; we prefer local candidates in Alexandria, VA, to participate in on-site training and/or meetings if necessary.
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The Marketing department tells the organization’s story by informing employees, members, and the public of the organization’s mission, policies, practices, and programs in a positive, consistent and credible manner. The department is also responsible for publicly protecting and defending the organization’s reputation and brand, and for communications that support organizational goals and priorities.
The Specialist enables continued growth of the SHRM Speakers Bureau businesses by performing an array of tasks related to internal and external speaker engagement fulfillment and administration. The internal bureau is the program designed to manage speaking engagements for C-suite executives and subject matter experts for chapter and affiliate meetings. The external bureau is a line of business established to serve as a platform for the organization’s voice and elevating SHRM’s position as a thought leader nationally and internationally. The position assists the Director who is responsible for developing a profitable business, gaining knowledge of and building relationships with SHRM’s national and international roster of speakers.
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The editorial department is responsible for creating news, features, tools, templates, charts and a wide range of interactive features, newsletters, videos, podcasts and books for SHRM.org and HR Magazine.
The Digital Content Editor works across the editorial and creative services teams to identify and shape innovative features and multimedia storytelling on a range of issues important to HR and the workplace. The Digital Content Editor also is responsible for managing the Breaking News Alerts feature and assists with the daily management of content on SHRM's website and digital platforms, the creation and optimization of new editorial content, and relevant social media efforts.
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SHRM's Global Enterprise Sales creates and manages new and existing partnerships to advance SHRM's global enterprise strategy, primarily revenue-generation with multinational enterprises, industry associations, universities and vendors; expansion and servicing of international membership outside the US; and relationship management with other national, regional and worldwide HR associations, including the World Federation of People Management and its constituent regional confederations and local members.
Establish and grow business relationships with potential global partners (i.e., key business leaders and HR executives in multinational corporations [MNCs] and large national companies [LNCs] across multiple global regions; accredited universities with strong executive education programs; HR associations; and training companies). Leverage relationships to gain a thorough understanding of the key global human capital challenges of HR practitioners and identify SHRM products and services that aid business leaders in addressing their organizations’ challenges with an emphasis on SHRM education, training and certification programs. Develop winning proposals that will meet the challenges of corporations and grow SHRM’s global business primarily in Europe and support Sub-Saharan Africa partners. Work to evaluate current global business strategy and continuously update for potential growth.
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The Events Department is responsible for developing and implementing the strategy for SHRM’s Conferences, meetings and Expositions in the US as well as derivative products such as conference-on-demand and virtual conferences. This team manages concurrent session speaker selection, programming, meeting planning, contract negotiation, exhibit and sponsorship sales and service, production and execution of the SHRM Annual Conference and Exposition and SHRM’s Specialty Conferences. Site selection, venue and supplier negotiation and logistics support are provided by this team for SHRM Educational Programs, Board Meetings and other ad hoc organizational meetings.
The Events Coordinator is responsible for the planning and execution of numerous SHRM meetings and events. The Events Coordinator supports the Annual Conference and Exposition as the lead for several aspects of the event and provides primary administrative support to the Vice President of Events, as well as administrative support to the Events department as needed.
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The Membership Department is responsible for the active support of SHRM Initiatives, Programs and Activities through our state, chapter and volunteers and direct interactions with members and students. The team serves as the organizational co-lead for overall member retention and acquisition goals, including strategies to support member engagement It is accountable for the overall health and growth of the state council and chapter delivery channel for SHRM and the direct outreach to the HR profession and community.
The Membership Engagement Associate (MEA) provides direction and support to establish, maintain, and strengthen relationships with SHRM volunteer leaders, members, chapters, state councils, students, and other affiliates to achieve SHRM’s strategy and objectives regarding membership. The MEA serves as a resource to SHRM volunteer leaders, members, chapters, state councils, students, and other affiliates.
The MEA serves a key role in guiding the membership division in the overall chapter, state council, and volunteer leader engagement and compliance, and is one of the primary contacts of SHRM to members, students, and volunteers. The MEA has a presence at national, regional, and local meetings and conferences as well as presents the SHRM message to members and potential members. The position certifies affiliate compliance with governance structure, audits, and multi-million-dollar financial support payments. The MEA maximizes efficiencies to ensure strong and vibrant professional, student chapters, and state councils, and acts as key enabler for membership.
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The SHRM Foundation is a values-based charity organization whose mission is to champion workforce and workplace transformation. It provides research-based solutions for challenging inclusion issues facing current and potential employees, scholarships to educate and develop HR professionals and opportunities for HR professionals to make a difference in their local communities. The SHRM Foundation is a 501(c)(3) nonprofit affiliate of the Society for Human Resource Management.
The SHRM Foundation Coordinator is responsible for the critical administrative functions and internal/external coordination activities supporting the SHRM Foundation’s executive director, programs and development functions. Responsibilities consist of providing support for program and scholarship administration, providing support for student initiatives and Foundation events, providing critical administrative support to the development function related to donor outreach and stewardship, development and coordination of contracts, MOUs and invoicing, coordinating Board meetings including preparing materials, scheduling committee calls, maintaining accurate records and leading logistics, and providing administrative support to the development function. Other duties include overall administrative and professional support; information and guidance for inquiries via telephone, email and in person; positive and effective external relations; and support for Board members.
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With its primary focus on SHRM's mission as the world's largest HR membership society, and through implementation of marketing best practices, insightful market research, competitive intelligence and analytics, the Marketing division directly supports the Society's strategic imperatives and business operating plan goals including, but not limited to: membership growth, financial margin objectives, global revenue growth, California strategy, certification, and senior-segment engagement, and conference & seminar registration.
Under the direction of the Manager of Segment Marketing, the Senior Specialist creates and oversees the marketing strategy for SHRM’s people manager market. This includes the implementation and management of the strategic marketing plan; providing insight into the value proposition; go-to-market plans for products within this area of interest, implementation and analysis of each marketing campaign; execution of day-to-day aspects of marketing and other related programs that support the goals and objectives of SHRM.