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SHRM’s Publishing & Media unit produces award-winning print and online news, information and collateral that informs, educates and engages the professional development and knowledge base of SHRM members, as well as HR and business professionals worldwide who follow and care about issues important to human capital and HR management. The division's advertising and HR Jobs offerings target vendors and employers who wish to align with SHRM's quality offerings to reach this valuable audience.
The Advertising Operations Specialist is responsible for all aspects of advertising placements across SHRM Media’s digital & print offerings. The position serves as the in-house liaison for our outside sales team and communicates with the team on a regular basis to ensure advertising for all SHRM media products are processed correctly. This activity includes entering client orders within ad system, providing up-to-date reporting of available ad inventory to outside sales staff, QA all advertisements to ensure they meet approved guidelines and submission requirements, ensure correct billing processes and provide internal stakeholders with reports on digital ad performance. This position also requires researching and implementing digital initiatives that increase ad revenue contributing to SHRM’s financial sustainability.
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SHRM’s Research Department’s mission is to be the go-to source for effective and innovative practice at the intersection of people and work that improve the employee experience and business performance. The department contributes to SHRM’s overarching thought leadership mission to advance the HR profession (and professional) by providing evidence-based insights, recommendations, and innovations at the intersection of people and work.
The Specialist, Strategic Research Initiatives contributes to SHRM’s recognition as a thought leader in the Human Resources industry by conducting research to support the organization’s key strategic initiatives. These Human Resources strategic initiatives include but are not limited to, executive engagement, research on careers in support of the certification program, the development of talent analytics tools for the profession, and other programs. This role contributes to the execution of programs of research and core research activities for the progression of the HR profession and the workplace overall.
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The Events Department is responsible for developing and implementing the strategy for conferences, meetings, and expositions in the U.S., as well as virtual events. The team handles site and speaker selection, event programming, meeting planning, vendor selection, exhibit and sponsorship sales, and logistics.
The Senior Specialist, HR Event Programming, is responsible for the development and execution of the organization’s programming at existing and newly launched conferences. With a focus on content development, this position is responsible for sourcing speakers and topics, communication with speakers, speaker logistics, and working collaboratively across SHRM departments.
With its primary focus on SHRM's mission as the world's largest HR membership society, and through implementation of event programming best practices, insightful market research, competitive intelligence and analytics, the Global Development division directly supports the Society's strategic imperatives and business operating plan goals including, but not limited to: membership growth, financial margin objectives, global revenue growth, California strategy, certification, and senior-segment engagement, and conference & seminar registration.
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The Educational Programs Department supports SHRM’s mission and strategic goals through the development and delivery of professional development programs to a global and domestic audience. This department is focused on building and sustaining educational partnerships with human resource professionals by providing curricular offerings to individuals and corporate members across professional experience levels, business sectors, and HR competencies. To enhance relationships with corporate clients, this department also provides discounts and opportunities for organizations to increase their total professional development value.
The Manager, Educational Programs manages the development, execution, strategic direction and is accountable for meeting and growing the revenue of SHRM’s Educational Programs business. This includes synchronous virtual and face to face delivery and blended learning experiences delivered through SHRM’s Specialty Credential Program. The manager identifies and coordinates qualified instructors to deliver relevant course content and uses data and research to drive decisions for program topics, locations and mode of delivery. The Manager is expected to understand and translate adult learning principles and trends to drive continued innovation of SHRM's Education business. The Manager, Educational Programs also serves as an advisor to curriculum development and instructional design.
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The Publishing & Media unit produces award-winning print and online content, information services and collateral that informs, educates, and engages the professional development and knowledge-base of members, as well as Human Resource and business professionals worldwide who follow and care about issues important to human capital management.
The Digital Design Specialist collaborates with teams across SHRM to research and design creative and user-centric web and email interfaces informed by best practices in usability and experience design. Under the supervision of the Creative Services Director, support SHRM initiatives with on-brand creative, cohesive and visually stimulating end-user experience for SHRM.org and its affiliates and partners, ensuring mobile enabled, responsive design.
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The Educational Programs Department supports SHRM’s mission and strategic goals through the development and delivery of professional development programs to a global and domestic audience. This department is focused on building and sustaining educational partnerships with human resource and other workplace professionals by providing educational offerings to individuals and corporate members across professional experience levels, business sectors, and HR competencies. To enhance relationships with corporate clients, this department also provides discounts and opportunities for organizations to increase their total professional development value.
The Senior Instructional Designer is responsible for the development and delivery of SHRM’s eLearning and Seminar product portfolio directed to both organizations and HR professionals. These products help HR professionals develop their skills, competencies, and in turn, support the advancement of the HR profession. In this capacity, the Senior Instructional Designer conducts analyses and audits to assess customer needs and designs, develops and enhances new and existing education programs. Using instructional design methodologies and adult learning principles, the Senior Instructional Designer leads the development of eLearning, virtual, classroom, and blended programs for both domestic and global audiences.
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Imagine working on rewarding projects within a diverse culture and having access to exceptional training and career development opportunities. The Society for Human Resource Management (SHRM), creates better workplaces where employers and employees thrive together. As the voice of all things work, workers and the workplace, SHRM is the foremost expert, convener and thought leader on issues impacting today’s evolving workplaces. Our paid internship program enables students to gain hands-on experience in your field of study. We will provide you with real-world work experience through a variety of tailored projects and assignments that will broaden your perspective of the profession while coaching, guiding and mentoring you along the way. During the summer of 2020 you will be given an opportunity to partner with other student interns to explore a real case study that is drawn from our culture at SHRM. So, apply today!
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The Communication Department is responsible for informing all of SHRM’s audiences on SHRM’s thought leadership, mission and activities in a positive, consistent and credible manner. The Communication Department is also responsible for publicly protecting and defending SHRM’s reputation and brand. Typically, this means working directly with news organizations and journalists responsible for producing the news and features in mass media. In other instances, it means utilizing social media to exchange information about SHRM directly with the press, key audiences and influencers. The Communication Department encompasses Brand, Media Relations, Social Media Engagement and Corporate Communications. The collective team engages in a variety of work related to managing SHRM’s reputation and brand image among SHRM’s members as well as elevating the reputation to business leaders and policy makers on a broader, global scale.
Reporting to the Director of Corporate Communications, the Manager, Public Relations & Publicity, leverages earned media to position SHRM as the voice of all things work. The publicist role is at the forefront of strategy and engagement with SHRM executives, specifically SHRM’s CEO, and works to position the CEO and SHRM as the go-to resource for all things impacting work, workers and the workplace. The role is responsible for achievement of assigned goals and business objectives that coincide with the goals and business objectives of SHRM via thought leadership, executive visibility and brand reputation in media. Plays a key role in setting the earned media and PR strategy with a specific focus on external visibility of SHRM’s leadership.
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eCommerce Operations, part of the Global Development Division, drives SHRM’s eCommerce strategy, management of the SHRMStore online operations, and collaborates with cross-functional partners to manage all aspects of the eCommerce business and Affiliate partnerships. eCommerce Operations ensures that SHRM members and customers can purchase and register online for a variety of conferences, seminars, education, books, tools, and compliance products of interest to HR professionals at all career levels.
The eCommerce Customer Success Specialist is responsible for maintaining website product information and managing the accessories area of the SHRMStore. Provides Tier 2 customer support and helps troubleshoot and resolve customer inquiries or concerns that are escalated by the Customer Experience team. Ensures a friendly, positive, and timely shopping experience. Confirms and processes eCommerce customers’ records, billing information, payment transactions, and delivery date.
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SHRM's Global Enterprise Sales creates and manages new and existing partnerships to advance SHRM's global enterprise strategy, primarily revenue-generation with multinational enterprises, industry associations, universities and vendors; expansion and servicing of international membership outside the US; and relationship management with other national, regional and worldwide HR associations, including the World Federation of People Management and its constituent regional confederations and local members.
The Enterprise Sales Director establishes and grows business relationships with potential Fortune 500, US partners (i.e., key business leaders and HR executives in multinational corporations [MNCs] and large national companies [LNCs] across multiple global regions; accredited universities with strong executive education programs; HR associations; and training companies). This role leverages relationships to gain a thorough understanding of key global human capital challenges of HR practitioners and identify SHRM products and services that aid business leaders in addressing their organizations’ challenges with an emphasis on SHRM education, training and certification programs. The Director also develops winning proposals that meet the challenges of corporations and grow SHRM’s US business. Works to evaluate current US business strategy and continuously update for potential growth.
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The SHRM Accounting Department provides timely and effective support to all departments related to any issues with financial impact for the organization.
The Data Entry Assistant performs data entry of all new memberships, membership renewals, conference and seminar registrations, and associated cash receipts. The Assistant is also responsible for ensuring data is accurate and processed on time in the database as it relates to all SHRM products, programs and services.
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With core focus on promotion of information, products and services that drive member involvement and increase lifetime value, the Product Marketing Manager will create and oversee the marketing strategy for all SHRM Conferences, Education Programs, Credentials and SHRM Store products. This includes the development and management of the strategic marketing plans; management of the marketing budgets; implementation and analysis of each marketing campaign; management of day-to-day tactical functions of marketing and other related programs, including a team of marketing Specialists, that support the goals and objectives of SHRM. The manager will design, implement, and manage marketing plans across numerous product lines, including SHRM Conferences, Education Programs, Credentials and SHRM Store.
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The HR Knowledge Advisor develops and serves Human Resource professionals by utilizing generalist HR knowledge and expertise to provide resources and guidance in response to members' HR-related questions. The HR Knowledge Advisor advances and leads the HR profession through development of HR-related content, contributing towards SHRM Certification exam and training development as well as promoting the organization’s services and products.
This position is part-time with the hours being 10:30 am–2:30 pm or 11:00 am–3:00 pm M-F.
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The Communication Department is responsible for informing all of SHRM’s audiences on SHRM’s thought leadership, mission and activities in a positive, consistent and credible manner. It is also responsible for publicly protecting and defending SHRM’s reputation and brand. Typically, this means working directly with news organizations and journalists responsible for producing the news and features in mass media and utilizing social media to exchange information about SHRM directly with the press, key audiences and influencers. It encompasses Brand, Media Relations, Social Media Engagement and Corporate Communications. The collective team engages in a variety of work related to managing SHRM’s reputation and brand image among SHRM’s members as well as elevating the reputation to business leaders and policy makers on a broader, global scale.
Under the direction of the Director, Corporate Communications, collaborates in telling the stories of a growing and innovative global professional society by participating in the day-to-day operation of the Media Affairs team. Contributes to public relations initiatives and supports the goals and business objectives of the association and the Public Affairs Department.
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Technology Solutions is within SHRM's Technology Operations division. Primary objective of the department is to ensure that SHRM's digital media provides an innovative and compelling user experience while reflecting the brand promise at all touch points with the help of flexible and cost-effective technology solutions. The technology solutions and tools encompass all of SHRM's online solutions including Digital Media, Interactive Design, eCommerce, DataWarehouse, Business Intelligence tools etc.
The Senior Software Engineer is responsible for designing and developing integration solutions and applications, securing and managing Application Programing Interfaces, and partnering with the data and architecture teams in laying out the strategic direction for services and APIs. The primary focus would be to create these solutions to integrate with our Enterprise Resource Planning platform (NetSuite) to enhance the overall functionality of the platform. The Senior Software Engineer also acts as a technical resource for junior engineers and leads certain projects.
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Marketing guides the organization as the world’s largest Human Resource membership society and aids in serving Human Resource professionals worldwide, driving a member-centric mindset and personalized member experiences. Marketing develops strategies that leverage membership scale and positively impact strategic imperatives and goals.
The Senior Analyst, Digital Analytics is responsible for analyzing web engagement and digital marketing data, translating this information into actionable insights and recommendations for the business. Working closely with marketing, social media and content stakeholders, this position helps set the roadmap that identifies and integrates analytics tools and delivers impactful and actionable metrics that track customer usage, engagement and purchase behaviors.
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The Technology Analysis team is within SHRM's Technology Organization. The primary objectives of the department are to document, review, analyze, evaluate, and support SHRM business needs and provide comprehensive business solution enabled via technology. The team is responsible for ensuring technical solutions support SHRM’s strategic initiatives.
The Senior Specialist, Technology Product Management provides project management, planning, and assessment support via Information Technology for products across the organization. The position partners with business owners to manage and execute upon product roadmaps, ensures successful translation of business requirements into technical requirements, and is the technical subject matter expert for assigned products. This position will work closely with outside vendors to cultivate strong relationships, manage associated projects, and ensure product vision is met with each initiative.
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The SHRM Foundation is a values-based charity organization whose mission is to champion workforce and workplace transformation. It provides research-based solutions for challenging inclusion issues facing current and potential employees, scholarships to educate and develop HR professionals and opportunities for HR professionals to make a difference in their local communities. The SHRM Foundation is a 501(c)(3) nonprofit affiliate of the Society for Human Resource Management.
The Senior Specialist, Development’s primary focus is to manage activities related to SHRM Foundation’s annual campaign, contribute to the overall success of attaining SHRM Foundation’s revenue goals, leading development’s administrative functions and collaborating with SHRM Foundation team members to execute critical events and activities that engage donors and other development stakeholders. The Senior Specialist is assigned specific fundraising revenue goals, contribute in the development of a strategic course of action designed to execute the tactical elements of SHRM Foundation’s annual campaign, provide relationship management support and assistance to ensure timely responses to inquiries throughout the annual campaign, including liaise with internal and external partners. The Senior Specialist, Development ensures the optimization of processes, systems and infrastructure essential in order to successfully update and maintain various systems (Salesforce, etc.) to aid in tracking project deadlines, communications with SHRM Foundation staff and donors. The Senior Specialist also assists in prospect research and building a repository of potential donors for key programs and support activities associated with proposal development, grant management and reporting.