Click column header to sort
-
The Global Development Division productizes SHRM content and distributes that content through a network of global partners and enterprise customers and members. The Division includes the following functions and product lines: SHRM conferences and events; SHRM education and training programs and products; advertising, exhibits and sponsorship sales; global operations and partner networks; and B2B enterprise sales.
The Specialist, Business Operations role is a critical component in ensuring that the Global Business Development (GBD) Division achieves revenue growth, maintains sound and efficient operations, and delivers products and services to SHRM members and clients around the globe. Under the direction of the Global Business Development Accounting Manager and in collaboration with key budget owners and budget liaisons, the Specialist supports budget development and financial and performance reporting for departments within GBD. The incumbent also performs all analysis and accounts reconciliation activities for the Division and serves as primary liaison with Corporate Finance for financial related issues and accounting processes.
-
Imagine working on rewarding projects within a diverse culture and having access to exceptional training and career development opportunities. The Society for Human Resource Management (SHRM), creates better workplaces where employers and employees thrive together. As the voice of all things work, workers and the workplace, SHRM is the foremost expert, convener and thought leader on issues impacting today’s evolving workplaces. Our paid internship program enables students to gain hands-on experience in your field of study. We will provide you with real-world work experience through a variety of tailored projects and assignments that will broaden your perspective of the profession while coaching, guiding and mentoring you along the way. During the summer of 2020 you will be given an opportunity to partner with other student interns to explore a real case study that is drawn from our culture at SHRM. So, apply today!
-
The Communication Department is responsible for informing all of SHRM’s audiences on SHRM’s thought leadership, mission and activities in a positive, consistent and credible manner. The Communication Department is also responsible for publicly protecting and defending SHRM’s reputation and brand. Typically, this means working directly with news organizations and journalists responsible for producing the news and features in mass media. In other instances, it means utilizing social media to exchange information about SHRM directly with the press, key audiences and influencers. The Communication Department encompasses Brand, Media Relations, Social Media Engagement and Corporate Communications. The collective team engages in a variety of work related to managing SHRM’s reputation and brand image among SHRM’s members as well as elevating the reputation to business leaders and policy makers on a broader, global scale.
Reporting to the Director of Corporate Communications, the Manager, Public Relations & Publicity, leverages earned media to position SHRM as the voice of all things work. The publicist role is at the forefront of strategy and engagement with SHRM executives, specifically SHRM’s CEO, and works to position the CEO and SHRM as the go-to resource for all things impacting work, workers and the workplace. The role is responsible for achievement of assigned goals and business objectives that coincide with the goals and business objectives of SHRM via thought leadership, executive visibility and brand reputation in media. Plays a key role in setting the earned media and PR strategy with a specific focus on external visibility of SHRM’s leadership.
-
eCommerce Operations, part of the Global Development Division, drives SHRM’s eCommerce strategy, management of the SHRMStore online operations, and collaborates with cross-functional partners to manage all aspects of the eCommerce business and Affiliate partnerships. eCommerce Operations ensures that SHRM members and customers can purchase and register online for a variety of conferences, seminars, education, books, tools, and compliance products of interest to HR professionals at all career levels.
The eCommerce Customer Success Specialist is responsible for maintaining website product information and managing the accessories area of the SHRMStore. Provides Tier 2 customer support and helps troubleshoot and resolve customer inquiries or concerns that are escalated by the Customer Experience team. Ensures a friendly, positive, and timely shopping experience. Confirms and processes eCommerce customers’ records, billing information, payment transactions, and delivery date.
-
SHRM's Global Enterprise Sales creates and manages new and existing partnerships to advance SHRM's global enterprise strategy, primarily revenue-generation with multinational enterprises, industry associations, universities and vendors; expansion and servicing of international membership outside the US; and relationship management with other national, regional and worldwide HR associations, including the World Federation of People Management and its constituent regional confederations and local members.
The Enterprise Sales Director establishes and grows business relationships with potential Fortune 500, US partners (i.e., key business leaders and HR executives in multinational corporations [MNCs] and large national companies [LNCs] across multiple global regions; accredited universities with strong executive education programs; HR associations; and training companies). This role leverages relationships to gain a thorough understanding of key global human capital challenges of HR practitioners and identify SHRM products and services that aid business leaders in addressing their organizations’ challenges with an emphasis on SHRM education, training and certification programs. The Director also develops winning proposals that meet the challenges of corporations and grow SHRM’s US business. Works to evaluate current US business strategy and continuously update for potential growth.
-
The SHRM Foundation is a values-bases charity organization whose mission is to champion workforce and workplace transformation. It provides research-based solutions for challenging inclusion issues facing current and potential employees, scholarships to educate and develop HR professionals and opportunities for HR professionals to make a difference in their local communities. The SHRM Foundation is a 501(c)(3) nonprofit affiliate of the Society for Human Resource Management.
The Manager, Foundation Programs participates in the development, administration and evaluation of SHRM Foundation’s inclusion initiative programming, and collaborates with SHRM marketing and PR/communications and events team to serve as inclusion initiative content SME in relation to special events/conferences in which SHRM Foundation leads or is an active contributor, all in support of advancing the mission of the SHRM Foundation. The Manager, Foundation Programs is a critical member of the SHRM Foundation team accountable for the engagement and stewardship of HR professionals, the audiences for which we are building inclusive places to work, and the subject matter experts and partners developing and/or participating in our programmatic offerings. The Manager, Foundation Programs, in partnership with SHRM Foundation’s Development team and Executive Director, SHRM Foundation, participates in the conceptualization and development of program strategy, identifies desired outcomes, and collaborates to develop donor proposals. The Manager, Foundation Programs facilitates industry and academic research awards nationally administered by SHRM and SHRM Foundation while ensuring relevancy, quality and effectiveness. The Manager, Foundation Programs is accountable for ensuring engagement with appropriate SHRM business units where and when appropriate, ensuring strong, positive relationships are developed to the benefit of SHRM Foundation stakeholders.
-
The Technology Infrastructure department is responsible for the ongoing information technology operations of SHRM and its affiliates. This includes the design, implementation, and ongoing support of all hardware and software infrastructure (both desktop and server), networking (wired and wireless), telephony (VoIP and cellular), applications (on premise and hosted), remote access, security, and budget creation and maintenance for all of SHRM technology initiatives.
The Service Desk Associate supports and maintains information technologies and processes to meet the needs of SHRM and its affiliates. The position provides support to end-users on a variety of software and technical related issues and escalates support requests as necessary.
-
By making the connection between brand and members, Marketing guides SHRM’s voice as the world's largest HR membership society. Marketing aids SHRM in serving HR professionals and the profession worldwide by driving a member-centric mindset and personalized member experiences that serve to generate greater lifetime value. By utilizing best practices, market research, competitive intelligence and analytics, Marketing develops strategies that leverage membership scale and positively impact SHRM’s strategic imperatives and business operating plan goals. Marketing programs drive membership growth, certification and recertification, professional development and financial margin objectives.
The Senior Specialist, Event Marketing will support and execute tactical initiatives that directly align with SHRM’s conferences strategy. This individual will develop and implement marketing campaigns to include segmentation, print direction and development, copy writing and messaging, email communications, digital marketing, web content and enhancement, brand management, reporting and metrics, and other advanced marketing activities.
-
The SHRM Accounting Department provides timely and effective support to all departments related to any issues with financial impact for the organization.
The Data Entry Assistant performs data entry of all new memberships, membership renewals, conference and seminar registrations, and associated cash receipts. The Assistant is also responsible for ensuring data is accurate and processed on time in the database as it relates to all SHRM products, programs and services.
-
With core focus on promotion of information, products and services that drive member involvement and increase lifetime value, the Product Marketing Manager will create and oversee the marketing strategy for all SHRM Conferences, Education Programs, Credentials and SHRM Store products. This includes the development and management of the strategic marketing plans; management of the marketing budgets; implementation and analysis of each marketing campaign; management of day-to-day tactical functions of marketing and other related programs, including a team of marketing Specialists, that support the goals and objectives of SHRM. The manager will design, implement, and manage marketing plans across numerous product lines, including SHRM Conferences, Education Programs, Credentials and SHRM Store.
-
SHRM’s Research Department’s mission is to be the go-to source for effective and innovative practices at the intersection of people and work that improve the employee experience and business performance. The department contributes to SHRM’s overarching thought leadership mission to advance the HR profession (and professional) by providing evidence-based insights, recommendations, and innovations at the intersection of people and work.
The Senior Specialist, Strategic Research Initiatives helps achieve SHRM’s recognition as a thought leader in the Human Resources industry by leading large and complex research programs that support the organization’s key strategic initiatives. These strategic initiatives include, but are not limited to certification exams, development of talent analytics tools for the HR profession and other projects. The position works collaboratively and guides teams to develop and execute comprehensive research programs, evaluate deliverables and understand the success metrics of the work. This position actively contributes to charting the research strategy and the core activities associated with future strategic initiatives.
-
The HR Knowledge Advisor develops and serves Human Resource professionals by utilizing generalist HR knowledge and expertise to provide resources and guidance in response to members' HR-related questions. The HR Knowledge Advisor advances and leads the HR profession through development of HR-related content, contributing towards SHRM Certification exam and training development as well as promoting the organization’s services and products.
This position is full-time with the hours being 9:00am–6:00pm or 9:30am–6:30pm M-F and is located in Alexandria, VA.
-
The HR Knowledge Advisor develops and serves Human Resource professionals by utilizing generalist HR knowledge and expertise to provide resources and guidance in response to members' HR-related questions. The HR Knowledge Advisor advances and leads the HR profession through development of HR-related content, contributing towards SHRM Certification exam and training development as well as promoting the organization’s services and products.
This position is part-time with the hours being 10:30 am–2:30 pm or 11:00 am–3:00 pm M-F.
-
The Communication Department is responsible for informing all of SHRM’s audiences on SHRM’s thought leadership, mission and activities in a positive, consistent and credible manner. It is also responsible for publicly protecting and defending SHRM’s reputation and brand. Typically, this means working directly with news organizations and journalists responsible for producing the news and features in mass media and utilizing social media to exchange information about SHRM directly with the press, key audiences and influencers. It encompasses Brand, Media Relations, Social Media Engagement and Corporate Communications. The collective team engages in a variety of work related to managing SHRM’s reputation and brand image among SHRM’s members as well as elevating the reputation to business leaders and policy makers on a broader, global scale.
Under the direction of the Director, Corporate Communications, collaborates in telling the stories of a growing and innovative global professional society by participating in the day-to-day operation of the Media Affairs team. Contributes to public relations initiatives and supports the goals and business objectives of the association and the Public Affairs Department.
-
Technology Solutions is within SHRM's Technology Operations division. Primary objective of the department is to ensure that SHRM's digital media provides an innovative and compelling user experience while reflecting the brand promise at all touch points with the help of flexible and cost-effective technology solutions. The technology solutions and tools encompass all of SHRM's online solutions including Digital Media, Interactive Design, eCommerce, DataWarehouse, Business Intelligence tools etc.
The Senior Software Engineer is responsible for designing and developing integration solutions and applications, securing and managing Application Programing Interfaces, and partnering with the data and architecture teams in laying out the strategic direction for services and APIs. The primary focus would be to create these solutions to integrate with our Enterprise Resource Planning platform (NetSuite) to enhance the overall functionality of the platform. The Senior Software Engineer also acts as a technical resource for junior engineers and leads certain projects.
-
SHRM’s Publishing & Media unit produces award-winning print and online news, information and collateral that informs, educates and engages the professional development and knowledge base of SHRM members, as well as HR and business professionals worldwide who follow and care about issues important to human capital and HR management. The division's advertising and HR Jobs offerings target vendors and employers who wish to align with SHRM's quality offerings to reach this valuable audience.
The Multimedia Production Specialist is responsible for coordinating and producing live and recorded webcasts and podcast programs for SHRM members. The position also actively contributes to the development and implementation of new webcast and podcast initiatives. This programming contributes to SHRM's member engagement and retention goals and supports the sales teams ability to generate revenue.
-
Marketing guides the organization as the world’s largest Human Resource membership society and aids in serving Human Resource professionals worldwide, driving a member-centric mindset and personalized member experiences. Marketing develops strategies that leverage membership scale and positively impact strategic imperatives and goals.
The Senior Analyst, Digital Analytics is responsible for analyzing web engagement and digital marketing data, translating this information into actionable insights and recommendations for the business. Working closely with marketing, social media and content stakeholders, this position helps set the roadmap that identifies and integrates analytics tools and delivers impactful and actionable metrics that track customer usage, engagement and purchase behaviors.
-
The Technology Analysis team is within SHRM's Technology Organization. The primary objectives of the department are to document, review, analyze, evaluate, and support SHRM business needs and provide comprehensive business solution enabled via technology. The team is responsible for ensuring technical solutions support SHRM’s strategic initiatives.
The Senior Specialist, Technology Product Management provides project management, planning, and assessment support via Information Technology for products across the organization. The position partners with business owners to manage and execute upon product roadmaps, ensures successful translation of business requirements into technical requirements, and is the technical subject matter expert for assigned products. This position will work closely with outside vendors to cultivate strong relationships, manage associated projects, and ensure product vision is met with each initiative.
-
The Educational Products department supports SHRM’s mission by offering competency-based asynchronous education to our members to develop and elevate their skills as an HR professional. In addition, the department provides a variety of assessment tools to help HR and business leaders develop strategies to drive organizational performance.
The Specialist, Education Products contributes to the growth of the SHRM Education Products portfolio by supporting business development, acquiring new contracts, managing client relations, and product administration for a series of assessment products. These products are designed to provide HR teams, and organizations, valuable data that can help drive action plans and strategies to improve organizational performance. In this capacity, the Specialist supports the client life-cycle from inbound lead to closing the sale, manages client projects end-to-end project, delivers final products to clients; and provides suggestions for product updates based on client feedback.
-
The SHRM Foundation is a values-based charity organization whose mission is to champion workforce and workplace transformation. It provides research-based solutions for challenging inclusion issues facing current and potential employees, scholarships to educate and develop HR professionals and opportunities for HR professionals to make a difference in their local communities. The SHRM Foundation is a 501(c)(3) nonprofit affiliate of the Society for Human Resource Management.
The Senior Specialist, Development’s primary focus is to manage activities related to SHRM Foundation’s annual campaign, contribute to the overall success of attaining SHRM Foundation’s revenue goals, leading development’s administrative functions and collaborating with SHRM Foundation team members to execute critical events and activities that engage donors and other development stakeholders. The Senior Specialist is assigned specific fundraising revenue goals, contribute in the development of a strategic course of action designed to execute the tactical elements of SHRM Foundation’s annual campaign, provide relationship management support and assistance to ensure timely responses to inquiries throughout the annual campaign, including liaise with internal and external partners. The Senior Specialist, Development ensures the optimization of processes, systems and infrastructure essential in order to successfully update and maintain various systems (Salesforce, etc.) to aid in tracking project deadlines, communications with SHRM Foundation staff and donors. The Senior Specialist also assists in prospect research and building a repository of potential donors for key programs and support activities associated with proposal development, grant management and reporting.